Greystone College | Canada | Programs | Diploma in Hospitality Operations Co-op

Greystone College | Canada | Programs | Diploma in Hospitality Operations Co-op Destinations STUDY IN CANADA

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Greystone College Login EN Languages English French Spanish Portuguese Japanese Korean Chinese Turkish Vietnamese Thai Arabic Italian SEARCH   Call us: 1-855-560-0700 CONTACT US GET A QUOTE APPLY NOW Diploma in Hospitality Operations Co-op Develop an in-depth understanding of operations processes in tourism & hospitality careers.

In British Columbia, this program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.

× Explore the operational processes that support excellent customer and guest services. Learn hospitality operation concepts and techniques that will prepare you to effectively manage guest relations, front desk, housekeeping, food and beverage service, and other areas within hospitality environments. By developing a comprehensive understanding of the operational aspects of tourism and hospitality, you’ll be equipped to deliver excellent client experiences.

The co-op placement will help you get hands-on experience in a hospitality role related to your studies.

The Diploma in Hospitality Operations Co-op can open careers in many fields, such as Concierge, Guest Services, Human Resources, Food and Beverage Management, and Convention Management/Planning.

This program offers credit transfer into some of our partner schools.
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Why Choose the Diploma in Hospitality Operations Co-op. Gain the skills needed to analyze and understand the lodging industry and the external factors that can influence running a hotel profitably. Dive into the operational aspects of the lodging and food and beverage service industry to understand the foundations of providing excellent customer experiences. Earn additional certifications from the internationally recognized American Hotel and Lodging Educational Institute (AHLEI). The co-op placement will help you put your skills into practice and get Canadian references in a work placement related to hospitality operations. Career Paths The Diploma in Hospitality Operations Co-op is intended to prepare students for positions such as: Waiter/waitress - food and beverage services/bar/banquet/buffet/hotel/lounge/restaurant/room service Guest services agent/representative – hotel Hotel front desk agent/clerk Hotel receptionist Reception clerk – hotel Room clerk Room service clerk CAMPUS AVAILABLE Vancouver PROGRAM LENGTH CO-OP Evening 86-88 weeks

• Co-op Evening Schedule includes 50-52 weeks study + 36 weeks co-op placement

Schedules will be adjusted in December to accommodate public holidays. Contact us for more information.

START DATES Evening Show Dates

Start dates are dependent on enrolment and are subject to change

SCHEDULED BREAKS Winter Breaks: Evening: Vancouver: ديس 22, 2025 - ينا 02, 2026 ديس 14, 2026 - ينا 01, 2027 LANGUAGE PROFICIENCY REQUIREMENTS ILSC University Pathway : minimum level I3

IELTS Academic: minimum overall score of 5.5 TOEFL IBT: minimum overall score of 46 CAEL: minimum overall score of 40 CELPIP: Listening 7, Speaking 7, Reading 6, Writing 6
Duolingo: minimum score of 95 PTE Academic/PTE Core: minimum overall score of 46 Cambridge Main Suite Exams: B2 First – grade C ADMISSIONS View our Admissions Page for more information about accepted proof of language proficiency, as well as other general admission requirements applicable to your chosen campus

Study Schedules Study schedules apply to all academic parts of your program. For the co-op work placement, your work schedule will be determined based on the needs of your employer.

Select Campus: Vancouver Evening Schedule Mon-Thu 5:15 PM - 9:00 PM CLASS FLEXIBLE 5 Hrs Asynchronous Learning*** First Session only Workplace Skills & Tools Course Tue-Thu** 5:30 PM - 9:00 PM WST CLASS FLEXIBLE 9.5 Hrs Asynchronous Learning*** Total weekly study hours = 20 Co-op: Learn it. Do it. Co-op or “co-operative education” combines academic study with a work experience component related to your program. This popular Canadian learning approach provides students with hands-on experience in their study field, quality references, and networks that will give them a competitive edge for finding future work and growing their career.

LEARN MORE ABOUT CO-OP Take the Diploma in Hospitality Operations Co-op and build work experience in entry-level positions like:

Guest Services Agent Room Attendant Housekeeper And more Program Courses Food and Beverage Service This course will provide the foundation you need to oversee the provision of quality dining service, including responsible alcohol service as well as onsite food and beverage operations. Front Office Operations Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. Learn how front office activities and functions affect other departments and how to manage the front office to ensure your property's goals are met. Case studies and real-world examples offer a practical industry perspective. Housekeeping Operations No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel. Supervision in the Hospitality Industry Learn how to develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques. The Lodging and Food Service Industry Prepare students for careers in hospitality by presenting and describing opportunities in hospitality management. These opportunities include careers in a variety of businesses, including hotels, restaurants, institutions, private clubs, casinos, consulting firms, travel agencies, and cruise ships. Workplace Skills & Tools Learn the fundamental skills necessary for the Canadian workplace. Students will learn topics such as oral and written communication, computer skills, and workplace preparation. The course will also cover the necessary skills needed for academic study in their program.

~Co-op Work Experience (Co-op Students only) During the co-op work placement, students will put their skills into practise in a local workplace in a position related to their specific program objectives. Students will be required to complete job tasks as assigned to them by the employer. In addition, students are required to provide regular feedback (monthly) on their placement experience to Greystone College using prescribed reporting forms. Show More Explore our Hospitality Programs Certificate in Customer Service ACADEMIC & CO-OP Learn how to deliver excellent customer service.

Read More Certificate in Hospitality Skills Co-op CO-OP Learn about the hospitality industry in Ontario, Canada and quickly skill up for entry level work.

Read More Diploma in Customer Service ACADEMIC & CO-OP Learn how to deliver excellent customer experiences.

Read More Diploma in Hospitality Operations Co-op ACADEMIC & CO-OP Develop an in depth understanding of operations processes in tourism & hospitality careers.

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