Greystone College | Canada | Program Area | Micro-credentials

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MyILSC Login EN Languages English French Spanish Portuguese Japanese Korean Chinese Turkish Vietnamese Thai Arabic Italian SEARCH   Call us: 1-855-560-0700 CONTACT US APPLY NOW CONTACT US Micro-credentials Quickly build in-demand, targeted skills in these short-term, career-focused Micro-credentials. × Choose Micro-credentials to develop the specific skills you need for success! Greystone College Micro-credentials offer snack-sized learning opportunities! Choose the specific learning topics that interest you, or that you need to get your next job opportunity or raise; or combine Micro-credentials to create your own unique learning experience. Micro-credentials are also a great way to get an introduction to a particular career area to see if you want to pursue further studies in that field.

Our Micro-credentials overlap with curriculum from our full-length Certificate and Diploma programs in areas like Business, Digital Marketing, Hospitality and Tech. You'll learn from our expert instructors who have worked in the field, and bring relevant and current industry knowledge and experience to enrich your learning.

Students who complete a Micro-credential will receive a Certificate of Completion.

For international students, these programs do not require a study permit.

Why Choose Greystone College Micro-credentials Enjoy the flexibility of choosing to learn the specific skills that you need for your future education and/or career success. Learn fast, in the time you have available – some of our Greystone College Micro-credentials can be completed in as little as 4 weeks! Get an introduction to a learning area or career that you might be interested in pursuing – Micro-credentials offer a low commitment way to find out if a field could be right for you. Like all Greystone College programs, you’ll be gaining skills that are in high demand by employers in Canada and globally. Combine theoretical learning with practical, hands-on projects in our interactive classrooms. Micro-credentials are available in a range of program areas, including business, digital marketing, hospitality and tech. Learn from industry experts with recent experience in the field. Earn a Certificate of Completion for every Micro-credential you complete. Explore our Micro-credentials Courses Morning Schedule courses are 4 weeks long and Evening Schedule courses are 6 weeks long.

*Morning courses in 2025 with December 1st start dates will have adjusted hours and be compressed into three weeks to accommodate the holiday break. Students will still complete the full program hours in the shorter duration.

Choose Campus All Campuses Toronto Vancouver Choose Program Area All Program Areas Business Digital Marketing Hospitality Tech SEARCH All Micro-Credentials () Advertising Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 1월 26, 7월 13
Learning how to choose the right social media platform and how best to utilize the features offered by that platform is the primary focus of this course. We take the most popular social media platforms and examine how businesses can best use them to reach customers. In this course, students will earn the Google Ads Search Certification; Google Ads Display Certification; and Google Ads - Measurement Certification.

Business Excellence in Team Management Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 1월 26
Evening 2026 : 9월 08
This course teaches effective approaches to team management and communication within a team. Students will look objectively at the benefits and value of teamwork and learn about the importance and prominence of teamwork in the professional workplace. In this course, students will learn ways to support organizational goals through team projects and performance management.

Communication for the Workplace Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 3월 23
Evening 2026 : 7월 13
In this course, students will learn the key principles of business communication, becoming aware of different means of communication and building effective strategies for collecting and presenting information.

Customer Interaction Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 5월 19
Evening 2026 : 9월 08
In this course, students will gain the knowledge required to deliver a fundamental customer service to both internal and external customers. Good customer service requires the ability to greet and serve customers and to respond effectively to customer service enquiries including routine customer problems.

Customer Relationship Management Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 5월 19
Evening 2026 : 1월 26, 11월 02
This course deals with the importance of customer expectations and how CRM influences customer experiences. It identifies how customers' experience and perception of an organization can be beneficial or detrimental to its success. In this course of study, students will gain objective knowledge about what positively and negatively affects customers' experience.

Digital Marketing Fundamentals - Branding Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 5월 19
Evening 2026 : 3월 23, 7월 13, 11월 02
Digital Marketing Fundamentals - Branding lays the groundwork for students to understand the key components of brand identity, how to create Unique Selling Proposition (USP) and why it is important. Students are also introduced to the portfolio that they build as a professional showcase of their work and certifications.

Digital Marketing Fundamentals - Domain, Online, Email Marketing Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 1월 26, 5월 19, 9월 08
Digital Marketing Fundamentals lays the groundwork for students to understand how online and offline marketing methods work together to deliver results. Students will learn the terms and concepts used in the industry and how they are applied in practical situations. In this course, students will earn the Mailchimp Academy Foundations Certification; Mailchimp Academy Email Marketing Certification; HubSpot Email Marketing Certificate; and HubSpot Inbound Marketing Certification.

Food and Beverage Service Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 7월 13
This course will provide the foundation you need to oversee the provision of quality dining service, including responsible alcohol service as well as onsite food and beverage operations.

Foundation Cycle 1: Project Management Essentials Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 7월 13
Explore the foundational theories and principles of successful project management and gain an overview of the project life cycle and the integration of project management processes from initiation through to close.

Front End Basics – HTML, CSS and Introduction to Programming Availability Start Dates Overview Campus Available

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Learn how to build and design webpages using HTML and CSS, the two core technologies for building web pages. You’ll also get an intro to JavaScript, rounding out the basic knowledge that will help you to identify, analyze, design, and maintain web pages.

Front Office Operations Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 1월 26, 11월 02
Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. Learn how front office activities and functions affect other departments and how to manage the front office to ensure your property's goals are met. Case studies and real-world examples offer a practical industry perspective.

Hospitality, Tourism & Travel Industry Information Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 1월 26
Evening 2026 : 7월 13
In this course, students will gain the knowledge required to source and use current and emerging information on the hospitality, tourism and travel industry. Students will develop researcher skills in order to stay current on industry structure and technology issues. Personnel integrate this essential knowledge on a daily basis to work effectively in the industry.

Housekeeping Operations Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 9월 08
No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel.

International Business Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 5월 19, 11월 30
Evening 2026 : 7월 13

This course introduces students to globalization and to the value-adding activities of businesses in the current global economy. We discuss the impact of national cultures on doing business globally. In addition, we examine the external forces that impact businesses, international organizations, legal and labor forces in the global context. The course touches on strategic alliances and the impact of rapid environmental changes on strategic planning for international business.

CERTIFICATE PATHWAY: Take any 2 consecutive International Business Management micro credentials in Toronto, no matter the start date, and receive a certificate.

Introduction to Data Analytics Availability Start Dates Overview Campus Available

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates

Develop the skills and basic knowledge required to understand the data analyst role and capabilities. In this course, you’ll explore tools and methods to evaluate KPIs and learn about the analyst work circle. Get introduced to relational databases and how to derive insights from different kinds of data sets.

Introduction to Management Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 4월 20, 11월 02
Evening 2026 : 5월 19

This course introduces students to the concept of management by exploring the roles and functions of managers in a business environment. The purpose of the course is to enhance the students' understanding of the elements of the management processes of planning, organizing, directing and controlling organizational activities. The course is designed to build a foundation of knowledge needed in future management courses.

CERTIFICATE PATHWAY: Take any 2 consecutive International Business Management micro credentials in Toronto, no matter the start date, and receive a certificate.

Managerial Communications Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 3월 23, 10월 05
Evening 2026 : 3월 23

The ability to communicate well is an essential requirement for all employees of an organization. In this course, we explore the importance of communication in business and cross-cultural environments; students also compose various forms of written communication and prepare and deliver a formal business presentation.

CERTIFICATE PATHWAY: Take any 2 consecutive International Business Management micro credentials in Toronto, no matter the start date, and receive a certificate.

Marketing Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 1월 26, 8월 10
Evening 2026 : 9월 08

This course is designed to provide students with an introduction to marketing concepts and terminology. It examines the importance of marketing within organizations and society in general. Students will study the major components of a marketing plan, the marketing mix and consumer relationships. They will learn how to address the basic needs of companies in planning, developing, and managing products, distribution channels, promotion and pricing.

CERTIFICATE PATHWAY: Take any 2 consecutive International Business Management micro credentials in Toronto, no matter the start date, and receive a certificate.

Organizational Behaviour Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 2월 23, 9월 08
Evening 2026 : 1월 26, 11월 02

This course introduces students to the concepts of organizational behaviour and their application in today's business environments. Students will develop insights into how the behaviour of individuals and groups impact organizations. Further, they will learn to apply the theories and concepts of organizational behaviour to develop effective managerial competencies in such areas as teamwork, motivation, decision making and leadership.

CERTIFICATE PATHWAY: Take any 2 consecutive International Business Management micro credentials in Toronto, no matter the start date, and receive a certificate.

Personal Development: Strategies and Techniques Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 2월 23
Evening 2026 : 3월 23
In this course, students will learn strategies and techniques to establish and implement a personal professional development plan to strive for efficiency and effectiveness in business. Students will reflect on their personal Self-Awareness through assessing their values, strengths and weaknesses as well as their vision in life. This will also help students set meaningful life and career goals, align with their goals more effectively and understand oneself in relation to others.

Professionalism in a Diverse Workplace Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 4월 20
Evening 2026 : 5월 19
In this course, students will learn best approaches to establishing effective workplace relationships valuing diversity and respecting protocols.

Restaurant Service Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 3월 23
Evening 2026 : 3월 23
The Restaurant Service Course will teach you how to provide excellent food and beverage service while learning important protocols to ensure food safety and safe service of alcohol. The course will prepare you for entry-level food and beverage positions in the tourism and hospitality industry. Upon completion of the course, students will be prepared to take exams for the following certifications, which may be required for certain food and beverage jobs in Canada: - American Hotel and Lodging Education Institute START* Restaurant Server certification - Smart Serve ®** (Ontario) or Serving it Right (British Columbia) certification - Food Safety Basics / Food Safe Level 1 certification *The START program is a registered trademark of American Hotel and Lodging Association. **Smart Serve is a registered trademark of Smart Serve Ontario.

Search Engine Optimization Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 3월 23, 9월 08
Moving beyond basic keywords and PPC marketing, SEO takes a deeper look into what businesses need to do to get their content in front of their target audience. This course takes an international view on the subject and covers much more than Google; learn to incorporate SEO strategies across multiple platforms and geographic regions. It includes keywords, linking, backlinking and strategies to get onsite and offsite SEO working. In this course, students will earn the Semrush SEO Toolkit Certification; Semrush Content Marketing Certification; HubSpot SEO and SEO II Certification; and HubSpot SEO II Certification.

Social Media Marketing Strategies Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 2월 23
Evening 2026 : 5월 19, 11월 02
Social media as a marketing tool can make or break brand image and has rapidly become the channel of choice for companies to reach their target audience. In this course, students will earn the Hootsuite Platform Certification and the Social Media Marketing Certification.

Strategic Web Design - Analytics and Beyond Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 1월 26, 7월 13
Data analytics empowers digital marketers to move beyond guesswork and make data-driven decisions. This course equips students with the knowledge and skills needed to capture, manage, and report on analytics data so that they can improve their digital marketing campaigns by turning data into actionable insights. In this course, students will earn the Google Analytics Certification.

Strategic Web Design - The Creative Effort Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 5월 19, 11월 02
Gain a comprehensive understanding of using WordPress for website design in constructing a fully functional e-Commerce website while leveraging data analytics to improve website performance. The course covers the various business and geographic listings options available and how they can be utilized as online marketing tools. Students will also become familiar with CRM, loyalty card, and apps, and examine aspects of website security, asset security, and cloud and data security. In this course, students will earn the HubSpot certification: Growth-Driven Design.

Supervision in the Hospitality Industry Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 5월 19
Learn how to develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques.

The Lodging and Food Service Industry Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Evening 2026 : 3월 23
Prepare students for careers in hospitality by presenting and describing opportunities in hospitality management. These opportunities include careers in a variety of businesses, including hotels, restaurants, institutions, private clubs, casinos, consulting firms, travel agencies, and cruise ships.

Working Effectively with Others Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 2월 23
Evening 2026 : 5월 19
In this course, students will develop teamwork skills for the workplace. The course covers topics like working in a group environment, promoting team commitment and cooperation, supporting team members and dealing effectively with issues, problems and conflict.

Workplace Communication Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 4월 20
Evening 2026 : 1월 26, 11월 02
In this workplace-centered course, students will develop communication skills for the workplace. Key skills include gathering, conveying, and receiving information together with completing routine written correspondence.

Workplace Skills & Tools Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 9월 08
Evening 2026 : 1월 26, 3월 23, 5월 19, 9월 08

Learn the fundamental skills necessary for the Canadian workplace. Students will learn topics such as oral and written communication, computer skills, and workplace preparation. The course will also cover the necessary skills needed for academic study in their program.

Writing for the Web Availability Start Dates Overview Campus Available Vancouver

English Requirement View the list of accepted standardized language tests and their required levels.

Start Dates Vancouver Morning 2026 : 3월 23
Evening 2026 : 3월 23, 9월 08
Marketing in the digital age is all about content. From your website, YouTube channel, blog, brochure, or tweets, content is what differentiates a mediocre from a viral marketing campaign. However, not all content is created equal, and careful consideration needs to be given to everything published to maximize its effect. Tweets, blog posts and website copy all serve different purposes and carry their own constraints. This course provides the skills to navigate the content creation challenge successfully. In this course, students will earn the Muck Rack Fundamentals of Media Relations Certification.

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